one of the joys of my job is to collaborate with clients. whether it’s a wedding, party or special occasion, i believe in attention to detail and am passionate about bringing my clients ideas to life. this is a snapshot of how the process works and a few details on Golden Greys pricing and policies. have an idea? let’s collaborate, firstname.lastname@example.org
Consultation: let’s hear your ideas! the consultation is a free service where we can chat about what you have in mind for your custom design. bring your tear sheets, pinterest boards and scribbles on a napkin! we want to get to know you, your tastes, personality, likes and dislikes. consultations can take place in person, via email or phone call.
Estimate: 3-5 business days from your consultation, golden greys will return to you an estimate for your custom design and a timeline proposal. your estimate will include the pricing of your design; based on paper stock, printing, complexity of design and quantity. as well as a timeline for the production. once we are all on the same page, you approve/sign the estimate and make a 50% deposit so we can get to work on your design!
Design: golden greys gets to work bringing your ideas to life. the design process generally takes 2-3 weeks (rush options available) once the design is wrapped up, we present to you three main invitation design concepts via PDF for you to review. from there, you pick your favorite! slight tweaks to font, wording and layout can be made at this point so we get it just right.
Proofing: once the final concept is chosen, you are presented with printed pieces of all the components of your custom suite. this is your time to carefully review the details and check them twice. a final proof PDF approval is sent to you to sign, the balance of your order is due at the time of approval, and we can begin production!
Production: golden greys begins production and assembly of your custom suite. estimated production time is 3-4 weeks depending on the complexity of the design. rush options are available if you need a quick turnaround!
Delivery: client is presented with their final design for oohs and ahhs! your order can be shipped via UPS ground or hand delivered.
Deposit: when you place your order, a 50% non-refundable deposit is required for us to begin design on your custom suite. invoices are sent via email, containing a link to pay electronically with credit card, check or paypal.
Proofs: we want your custom suite to be perfect, and you know your details better than anyone. it is your responsibility to check names, dates, location and address’ on all the elements of your custom suite for accuracy. once the final proof is approved, any costs incurred due to changes to the approved production proof are billed to the client.
Delivery: all orders are shipped via UPS ground, shipping charges will be outlined in the estimate. we’d be happy to meet you in person to hand deliver your custom suite for a $25 delivery fee.
Returns: we want you to be over the moon with your custom suite! if something isn’t right, we will do everything in our power to correct it.
Cancellations: all orders cancelled after final proof is approved will be billed in full.
Minimums: our custom design suites begin at a minimum of 50 units per component of your full invitation suite. if you need less than 50, we’d love to work with you! but include an additional production fee, which will be outlined in your estimate once we discuss the scope of your project.
Flat Printed Invitation Suite: our invitation suites include save the date, ceremony invitation and rsvp card. we offer flat printed invitations with the ability to hand detail calligraphy, watercolor, and foiling. the best way to discuss the pricing for your custom invitation suite or one of our existing designs is to give us a shout at email@example.com.
Additional Pieces: we love to create one-of-a-kind embellishments and additions to your invitation suite. in our initial consultation we’ll dream big and figure out how to make it happen! pricing options for additional pieces will be presented in your estimate.
Envelope Calligraphy: we have several calligraphy styles available, and love to do custom styles, options start at $2.00 an envelope, 4 line design. this does not include the cost of the envelope or postage.
Event Signage Calligraphy: to keep your design theme consistent throughout your event, we love to work on signage to welcome your guests, tell them where to take a seat and what cocktail to grab! if you have an idea of what you would like, let’s talk at your consultation!
still have questions? we’d love to hear from you, please reach out, firstname.lastname@example.org